WotNot Status - Incident history https://wotnot.instatus.com WotNot Tue, 31 Mar 2026 06:29:01 +0000 Integrations outage Type: Incident Duration: 5 minutes Affected Components: Integrations Mar 31, 06:29:01 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 31, 06:34:02 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>06:29:01</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 31</var>, <var data-var='time'>06:34:02</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 31 Mar 2026 06:29:01 +0000 https://wotnot.instatus.com/incident/cmne8kvsr07rva4dk2ya9x0lf https://wotnot.instatus.com/incident/cmne8kvsr07rva4dk2ya9x0lf Integrations outage Type: Incident Duration: 5 minutes Affected Components: Integrations Mar 9, 07:05:01 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Mar 9, 07:10:02 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components:

<p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>07:05:01</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Mar <var data-var='date'> 9</var>, <var data-var='time'>07:10:02</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Mon, 9 Mar 2026 07:05:01 +0000 https://wotnot.instatus.com/incident/cmmiu6fmv000d5kyjs5cd19e6 https://wotnot.instatus.com/incident/cmmiu6fmv000d5kyjs5cd19e6 Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets outage Type: Incident Duration: 19 minutes Affected Components: Signup, KPI data, Send replies, Chat History, Fetch tickets, Knowledge Base, Create bots, New chat, Rewrite Answer, Generate Answer, Custom Answer, AI Training, Saving requests, Integrations, Test requests, Replies, Fetch chats, Ticketing, Create tickets, Field change, Receive reply, Deploy requests, Login, Adding action blocks, Domain Crawling Feb 19, 00:26:02 GMT+0 - Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 19, 00:45:02 GMT+0 - Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 19 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:26:02</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:45:02</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Feb 2026 00:26:02 +0000 https://wotnot.instatus.com/incident/cmlsq007m03tamk9eo8qc5c2z https://wotnot.instatus.com/incident/cmlsq007m03tamk9eo8qc5c2z Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 19 minutes Affected Components: Webhooks, Block(Dialog) Execution, Message exchange, Webhooks, Saving requests, New chat Feb 19, 00:26:01 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 19, 00:45:02 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 19 minutes

Affected Components: , , , , ,

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:26:01</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:45:02</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Feb 2026 00:26:01 +0000 https://wotnot.instatus.com/incident/cmlspzzcn03sumk9eskjptebe https://wotnot.instatus.com/incident/cmlspzzcn03sumk9eskjptebe Integrations outage Type: Incident Duration: 19 minutes Affected Components: Integrations Feb 19, 00:26:01 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 19, 00:45:02 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 19 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:26:01</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:45:02</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Feb 2026 00:26:01 +0000 https://wotnot.instatus.com/incident/cmlspzzaa03puiqewtbyfyyys https://wotnot.instatus.com/incident/cmlspzzaa03puiqewtbyfyyys Receive reply outage Type: Incident Duration: 19 minutes Affected Components: Receive reply Feb 19, 00:25:28 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Feb 19, 00:44:02 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 19 minutes

Affected Components:

<p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:25:28</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Feb <var data-var='date'> 19</var>, <var data-var='time'>00:44:02</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 19 Feb 2026 00:25:28 +0000 https://wotnot.instatus.com/incident/cmlspz9ol03quppgaceidfj9o https://wotnot.instatus.com/incident/cmlspz9ol03quppgaceidfj9o Scheduled Maintenance Type: Maintenance Duration: 10 days Affected Components: Signup, KPI data, Send replies, Chat History, Fetch tickets, Mobile app, Automation runs, Webhooks, Website, AI Retraining, AI Responses, Block(Dialog) Execution, Knowledge Base, Create bots, Customer Portal, App, Weekly report, New chat, Website, Rewrite Answer, Generate Answer, Message exchange, SSO Login, Custom Answer, AI Training, Webhooks, Saving requests, New chat, Integrations, Test requests, Replies, Fetch chats, Ticketing, Create tickets, Field change, Receive reply, Deploy requests, Login, Domain Retraining, Adding action blocks, PDF Mark down Crawling, Domain Crawling Jan 4, 00:30:00 GMT+0 - Identified - This maintenance is part of our ongoing efforts to improve system performance, security, and reliability. Jan 4, 00:30:01 GMT+0 - Identified - Maintenance is now in progress Jan 4, 04:30:00 GMT+0 - Completed - Maintenance is now in progress Type: Maintenance

Duration: 10 days

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>00:30:00</var> GMT+0</small><br><strong>Identified</strong> - This maintenance is part of our ongoing efforts to improve system performance, security, and reliability..</p> <p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>00:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Jan <var data-var='date'> 4</var>, <var data-var='time'>04:30:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance is now in progress.</p> ]]> Sun, 4 Jan 2026 00:30:00 +0000 https://wotnot.instatus.com/maintenance/cmjtskanh00cd7ewbl0o3jfk7 https://wotnot.instatus.com/maintenance/cmjtskanh00cd7ewbl0o3jfk7 Integrations outage Type: Incident Duration: 1 minute Affected Components: Integrations Dec 3, 13:51:28 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 3, 13:52:25 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>13:51:28</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 3</var>, <var data-var='time'>13:52:25</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Wed, 3 Dec 2025 13:51:28 +0000 https://wotnot.instatus.com/incident/cmiq2fcz40796qg3n9fhnie1d https://wotnot.instatus.com/incident/cmiq2fcz40796qg3n9fhnie1d Receive reply outage Type: Incident Duration: 4 minutes Affected Components: Receive reply Dec 2, 16:00:39 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Dec 2, 16:04:36 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>16:00:39</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Dec <var data-var='date'> 2</var>, <var data-var='time'>16:04:36</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 2 Dec 2025 16:00:39 +0000 https://wotnot.instatus.com/incident/cmiorlmzo011wet7dg4l55m6n https://wotnot.instatus.com/incident/cmiorlmzo011wet7dg4l55m6n Receive reply outage Type: Incident Duration: 3 minutes Affected Components: Receive reply Nov 9, 00:50:27 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 9, 00:53:23 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:50:27</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:53:23</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 9 Nov 2025 00:50:27 +0000 https://wotnot.instatus.com/incident/cmhqzyikr06h0vqnub4ag57dy https://wotnot.instatus.com/incident/cmhqzyikr06h0vqnub4ag57dy Integrations outage Type: Incident Duration: 3 minutes Affected Components: Integrations Nov 9, 00:50:27 GMT+0 - Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 9, 00:53:24 GMT+0 - Resolved - Integrations is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components:

<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:50:27</var> GMT+0</small><br><strong>Investigating</strong> - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:53:24</var> GMT+0</small><br><strong>Resolved</strong> - Integrations is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 9 Nov 2025 00:50:27 +0000 https://wotnot.instatus.com/incident/cmhqzyikg03anamthtsz4d4ju https://wotnot.instatus.com/incident/cmhqzyikg03anamthtsz4d4ju Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 3 minutes Affected Components: Block(Dialog) Execution, Webhooks, Message exchange, Webhooks, Saving requests, New chat Nov 9, 00:50:27 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 9, 00:53:24 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components: , , , , ,

<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:50:27</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:53:24</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 9 Nov 2025 00:50:27 +0000 https://wotnot.instatus.com/incident/cmhqzyijg03gx5n6mv0izwlta https://wotnot.instatus.com/incident/cmhqzyijg03gx5n6mv0izwlta Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets outage Type: Incident Duration: 3 minutes Affected Components: Signup, Send replies, Chat History, Create tickets, Fetch tickets, Login, KPI data, Fetch chats, Field change, Replies, Ticketing, Deploy requests, Create bots, Receive reply, Knowledge Base, New chat, Rewrite Answer, Generate Answer, Custom Answer, AI Training, Saving requests, Integrations, Test requests, Adding action blocks, Domain Crawling Nov 9, 00:50:27 GMT+0 - Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service. Nov 9, 00:53:24 GMT+0 - Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:50:27</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Nov <var data-var='date'> 9</var>, <var data-var='time'>00:53:24</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 9 Nov 2025 00:50:27 +0000 https://wotnot.instatus.com/incident/cmhqzyih903aqlf7903mgz4bd https://wotnot.instatus.com/incident/cmhqzyih903aqlf7903mgz4bd Scheduled Maintenance - WotNot Type: Maintenance Duration: 1 hour Affected Components: Block(Dialog) Execution, Signup, Send replies, Chat History, Create tickets, Fetch tickets, Login, Mobile app, KPI data, Fetch chats, Automation runs, Field change, Replies, Webhooks, Website, AI Retraining, AI Responses, Ticketing, Deploy requests, Create bots, Receive reply, Knowledge Base, Customer Portal, App, Weekly report, New chat, Website, Rewrite Answer, Generate Answer, Message exchange, SSO Login, Custom Answer, AI Training, Webhooks, Saving requests, New chat, Integrations, Test requests, Domain Retraining, Adding action blocks, PDF Mark down Crawling, Domain Crawling Oct 29, 02:00:00 GMT+0 - Identified - We are planning for a scheduled maintenance during that time. WotNot services will be **temporarily unavailable** during this window. Oct 29, 02:00:01 GMT+0 - Identified - Maintenance is now in progress Oct 29, 03:00:00 GMT+0 - Completed - Maintenance has completed successfully Type: Maintenance

Duration: 1 hour

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>02:00:00</var> GMT+0</small><br><strong>Identified</strong> - We are planning for a scheduled maintenance during that time. WotNot services will be **temporarily unavailable** during this window..</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>02:00:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Oct <var data-var='date'> 29</var>, <var data-var='time'>03:00:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> ]]> Wed, 29 Oct 2025 02:00:00 +0000 https://wotnot.instatus.com/maintenance/cmha5rj6505r22l7fo22hwvwn https://wotnot.instatus.com/maintenance/cmha5rj6505r22l7fo22hwvwn Receive reply outage Type: Incident Duration: 4 minutes Affected Components: Receive reply Oct 26, 12:20:26 GMT+0 - Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 26, 12:24:23 GMT+0 - Resolved - Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 4 minutes

Affected Components:

<p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>12:20:26</var> GMT+0</small><br><strong>Investigating</strong> - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 26</var>, <var data-var='time'>12:24:23</var> GMT+0</small><br><strong>Resolved</strong> - Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Sun, 26 Oct 2025 12:20:26 +0000 https://wotnot.instatus.com/incident/cmh7ofxdv046ulvy4sh49n5vr https://wotnot.instatus.com/incident/cmh7ofxdv046ulvy4sh49n5vr Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets outage Type: Incident Duration: 3 minutes Affected Components: Send replies, Chat History, Test requests, Signup, Create tickets, Fetch tickets, Login, Fetch chats, Receive reply, New chat, Field change, Replies, Saving requests, Custom Answer, AI Training, Rewrite Answer, Ticketing, Deploy requests, KPI data, Create bots, Integrations, Knowledge Base, Generate Answer, Adding action blocks, Domain Crawling Oct 23, 00:50:22 GMT+0 - Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 23, 00:53:21 GMT+0 - Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>00:50:22</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>00:53:21</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 23 Oct 2025 00:50:22 +0000 https://wotnot.instatus.com/incident/cmh2pgxhf006cod3fscxyn6wy https://wotnot.instatus.com/incident/cmh2pgxhf006cod3fscxyn6wy Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 3 minutes Affected Components: Block(Dialog) Execution, Webhooks, Saving requests, Message exchange, Webhooks, New chat Oct 23, 00:50:22 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Oct 23, 00:53:21 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 3 minutes

Affected Components: , , , , ,

<p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>00:50:22</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Oct <var data-var='date'> 23</var>, <var data-var='time'>00:53:21</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 23 Oct 2025 00:50:22 +0000 https://wotnot.instatus.com/incident/cmh2pgxfu00601ctmv8jswiup https://wotnot.instatus.com/incident/cmh2pgxfu00601ctmv8jswiup Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: Custom Answer, Domain Retraining, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses, AI Training, AI Retraining, Domain Crawling, Rewrite Answer Sep 16, 14:07:57 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 16, 14:09:52 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , ,

<p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>14:07:57</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 16</var>, <var data-var='time'>14:09:52</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 16 Sep 2025 14:07:57 +0000 https://wotnot.instatus.com/incident/cmfmmo42u007bzaytuquwlyfq https://wotnot.instatus.com/incident/cmfmmo42u007bzaytuquwlyfq New chat, Send replies, Receive reply outage Type: Incident Duration: 1 minute Affected Components: Send replies, Receive reply, New chat Sep 4, 03:19:13 GMT+0 - Investigating - New chat, Send replies, Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service. Sep 4, 03:20:10 GMT+0 - Resolved - New chat, Send replies, Receive reply is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , ,

<p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>03:19:13</var> GMT+0</small><br><strong>Investigating</strong> - New chat, Send replies, Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Sep <var data-var='date'> 4</var>, <var data-var='time'>03:20:10</var> GMT+0</small><br><strong>Resolved</strong> - New chat, Send replies, Receive reply is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 4 Sep 2025 03:19:13 +0000 https://wotnot.instatus.com/incident/cmf4u7lqh01p7eqng84a15ufi https://wotnot.instatus.com/incident/cmf4u7lqh01p7eqng84a15ufi Scheduled Maintenance – Database Version Upgrade Type: Maintenance Duration: 20 minutes Affected Components: Customer Portal, Ticketing, Create tickets, Fetch tickets, Custom Answer, Signup, Integrations, Mobile app, Login, SSO Login, App, Deploy requests, Create bots, Fetch chats, Send replies, Receive reply, Chat History, Block(Dialog) Execution, Weekly report, KPI data, New chat, Webhooks, Domain Retraining, New chat, Automation runs, Website, Test requests, Message exchange, Webhooks, Website, Saving requests, PDF Mark down Crawling, Generate Answer, Replies, Field change, Knowledge Base, AI Responses, Adding action blocks, AI Training, AI Retraining, Domain Crawling, Rewrite Answer Aug 26, 02:30:01 GMT+0 - Identified - Maintenance is now in progress Aug 26, 02:50:00 GMT+0 - Completed - Maintenance has completed successfully Aug 26, 02:30:00 GMT+0 - Identified - We are performing scheduled maintenance to upgrade the Database version. During this time, the database will be unavailable, and applications depending on it may experience downtime. Type: Maintenance

Duration: 20 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>02:30:01</var> GMT+0</small><br><strong>Identified</strong> - Maintenance is now in progress.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>02:50:00</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully.</p> <p><small>Aug <var data-var='date'> 26</var>, <var data-var='time'>02:30:00</var> GMT+0</small><br><strong>Identified</strong> - We are performing scheduled maintenance to upgrade the Database version. During this time, the database will be unavailable, and applications depending on it may experience downtime..</p> ]]> Tue, 26 Aug 2025 02:30:00 +0000 https://wotnot.instatus.com/maintenance/cmeji0gv80001pb2640d6ggcv https://wotnot.instatus.com/maintenance/cmeji0gv80001pb2640d6ggcv Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 1 minute Affected Components: AI Retraining, Custom Answer, Rewrite Answer, Domain Retraining, Domain Crawling, AI Training, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses Aug 14, 12:06:25 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Aug 14, 12:07:22 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , , , , , , , , ,

<p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>12:06:25</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Aug <var data-var='date'> 14</var>, <var data-var='time'>12:07:22</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 14 Aug 2025 12:06:25 +0000 https://wotnot.instatus.com/incident/cmebcsp9100037zompq3rsjhi https://wotnot.instatus.com/incident/cmebcsp9100037zompq3rsjhi Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 2 minutes Affected Components: Block(Dialog) Execution, New chat, Webhooks, Message exchange, Webhooks, Saving requests Jul 24, 10:06:40 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 24, 10:08:38 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , ,

<p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>10:06:40</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 24</var>, <var data-var='time'>10:08:38</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 24 Jul 2025 10:06:40 +0000 https://wotnot.instatus.com/incident/cmdh89tls000ll7xwyfzr9rpj https://wotnot.instatus.com/incident/cmdh89tls000ll7xwyfzr9rpj Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 5 minutes Affected Components: Block(Dialog) Execution, New chat, Webhooks, Message exchange, Webhooks, Saving requests Jul 15, 09:00:50 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 15, 09:05:40 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 5 minutes

Affected Components: , , , , ,

<p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:00:50</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 15</var>, <var data-var='time'>09:05:40</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 15 Jul 2025 09:00:50 +0000 https://wotnot.instatus.com/incident/cmd4ayht800rm10m7enlba0wb https://wotnot.instatus.com/incident/cmd4ayht800rm10m7enlba0wb Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 2 minutes Affected Components: AI Retraining, Custom Answer, Domain Retraining, Rewrite Answer, Domain Crawling, AI Training, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses Jul 1, 21:21:55 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Jul 1, 21:23:49 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , , , , , ,

<p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>21:21:55</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jul <var data-var='date'> 1</var>, <var data-var='time'>21:23:49</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 1 Jul 2025 21:21:55 +0000 https://wotnot.instatus.com/incident/cmcl19lg300tuidzlb1zmyito https://wotnot.instatus.com/incident/cmcl19lg300tuidzlb1zmyito Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer outage Type: Incident Duration: 1 minute Affected Components: AI Retraining, Custom Answer, Domain Retraining, Rewrite Answer, Domain Crawling, AI Training, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses Jun 3, 21:18:13 GMT+0 - Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service. Jun 3, 21:19:10 GMT+0 - Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components: , , , , , , , , ,

<p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>21:18:13</var> GMT+0</small><br><strong>Investigating</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>Jun <var data-var='date'> 3</var>, <var data-var='time'>21:19:10</var> GMT+0</small><br><strong>Resolved</strong> - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..</p> ]]> Tue, 3 Jun 2025 21:18:13 +0000 https://wotnot.instatus.com/incident/cmbh0szhx0014fncvrm9klrr1 https://wotnot.instatus.com/incident/cmbh0szhx0014fncvrm9klrr1 Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange outage Type: Incident Duration: 2 minutes Affected Components: Webhooks, Block(Dialog) Execution, New chat, Message exchange, Webhooks, Saving requests May 23, 09:46:59 GMT+0 - Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service. May 23, 09:45:03 GMT+0 - Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service. Type: Incident

Duration: 2 minutes

Affected Components: , , , , ,

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>09:46:59</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>09:45:03</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> ]]> Fri, 23 May 2025 09:45:03 +0000 https://wotnot.instatus.com/incident/cmb0m7781000b9zdxl3es1q5z https://wotnot.instatus.com/incident/cmb0m7781000b9zdxl3es1q5z System is under maintenance Type: Maintenance Duration: 25 minutes Affected Components: Customer Portal, Webhooks, Create tickets, Fetch tickets, AI Retraining, Custom Answer, Domain Retraining, Signup, Integrations, Mobile app, Login, SSO Login, App, Deploy requests, Create bots, Fetch chats, Send replies, Ticketing, Receive reply, Rewrite Answer, Chat History, Block(Dialog) Execution, Weekly report, KPI data, New chat, New chat, Automation runs, Website, Test requests, Domain Crawling, Message exchange, AI Training, Webhooks, Website, Saving requests, PDF Mark down Crawling, Generate Answer, Replies, Field change, Knowledge Base, AI Responses, Adding action blocks May 23, 09:15:33 GMT+0 - Identified - May 23, 09:40:09 GMT+0 - Completed - Maintenance has completed successfully. Type: Maintenance

Duration: 25 minutes

Affected Components: , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , , ,

<p><small>May <var data-var='date'> 23</var>, <var data-var='time'>09:15:33</var> GMT+0</small><br><strong>Identified</strong> - .</p> <p><small>May <var data-var='date'> 23</var>, <var data-var='time'>09:40:09</var> GMT+0</small><br><strong>Completed</strong> - Maintenance has completed successfully..</p> ]]> Fri, 23 May 2025 09:15:33 +0000 https://wotnot.instatus.com/maintenance/cmb0l5ybf0001jrvb7iq33282 https://wotnot.instatus.com/maintenance/cmb0l5ybf0001jrvb7iq33282 Webhooks outage Type: Incident Duration: 1 minute Affected Components: Webhooks May 15, 16:01:59 GMT+0 - Investigating - Webhooks cannot be accessed at the moment. This incident was created by an automated monitoring service. May 15, 16:02:57 GMT+0 - Resolved - Webhooks is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>16:01:59</var> GMT+0</small><br><strong>Investigating</strong> - Webhooks cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>16:02:57</var> GMT+0</small><br><strong>Resolved</strong> - Webhooks is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 15 May 2025 16:01:59 +0000 https://wotnot.instatus.com/incident/cmapk54ha0042c44ofdy8ctmd https://wotnot.instatus.com/incident/cmapk54ha0042c44ofdy8ctmd Customer Portal outage Type: Incident Duration: 1 minute Affected Components: Customer Portal May 15, 16:01:46 GMT+0 - Investigating - Customer Portal cannot be accessed at the moment. This incident was created by an automated monitoring service. May 15, 16:02:56 GMT+0 - Resolved - Customer Portal is now operational! This update was created by an automated monitoring service. Type: Incident

Duration: 1 minute

Affected Components:

<p><small>May <var data-var='date'> 15</var>, <var data-var='time'>16:01:46</var> GMT+0</small><br><strong>Investigating</strong> - Customer Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..</p> <p><small>May <var data-var='date'> 15</var>, <var data-var='time'>16:02:56</var> GMT+0</small><br><strong>Resolved</strong> - Customer Portal is now operational! This update was created by an automated monitoring service..</p> ]]> Thu, 15 May 2025 16:01:46 +0000 https://wotnot.instatus.com/incident/cmapk4ue2000d3roprrkmf6ln https://wotnot.instatus.com/incident/cmapk4ue2000d3roprrkmf6ln