Duration: 5 minutes

Affected Components: Integrations

Mar 31, 06:29:01 GMT+0
Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 31, 06:34:02 GMT+0
Resolved - Integrations is now operational! This update was created by an automated monitoring service..

Duration: 5 minutes

Affected Components: Integrations

Mar 9, 07:05:01 GMT+0
Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..

Mar 9, 07:10:02 GMT+0
Resolved - Integrations is now operational! This update was created by an automated monitoring service..

Duration: 19 minutes

Affected Components: Signup, KPI data, Send replies, Chat History, Fetch tickets, Knowledge Base, Create bots, New chat, Rewrite Answer, Generate Answer, Custom Answer, AI Training, Saving requests, Integrations, Test requests, Replies, Fetch chats, Ticketing, Create tickets, Field change, Receive reply, Deploy requests, Login, Adding action blocks, Domain Crawling

Feb 19, 00:26:02 GMT+0
Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..

Feb 19, 00:45:02 GMT+0
Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..

Duration: 19 minutes

Affected Components: Webhooks, Block(Dialog) Execution, Message exchange, Webhooks, Saving requests, New chat

Feb 19, 00:26:01 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Feb 19, 00:45:02 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 19 minutes

Affected Components: Integrations

Feb 19, 00:26:01 GMT+0
Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..

Feb 19, 00:45:02 GMT+0
Resolved - Integrations is now operational! This update was created by an automated monitoring service..

Duration: 19 minutes

Affected Components: Receive reply

Feb 19, 00:25:28 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Feb 19, 00:44:02 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 10 days

Affected Components: Signup, KPI data, Send replies, Chat History, Fetch tickets, Mobile app, Automation runs, Webhooks, Website, AI Retraining, AI Responses, Block(Dialog) Execution, Knowledge Base, Create bots, Customer Portal, App, Weekly report, New chat, Website, Rewrite Answer, Generate Answer, Message exchange, SSO Login, Custom Answer, AI Training, Webhooks, Saving requests, New chat, Integrations, Test requests, Replies, Fetch chats, Ticketing, Create tickets, Field change, Receive reply, Deploy requests, Login, Domain Retraining, Adding action blocks, PDF Mark down Crawling, Domain Crawling

Jan 4, 00:30:00 GMT+0
Identified - This maintenance is part of our ongoing efforts to improve system performance, security, and reliability..

Jan 4, 00:30:01 GMT+0
Identified - Maintenance is now in progress.

Jan 4, 04:30:00 GMT+0
Completed - Maintenance is now in progress.

Duration: 1 minute

Affected Components: Integrations

Dec 3, 13:51:28 GMT+0
Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 3, 13:52:25 GMT+0
Resolved - Integrations is now operational! This update was created by an automated monitoring service..

Duration: 4 minutes

Affected Components: Receive reply

Dec 2, 16:00:39 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Dec 2, 16:04:36 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 3 minutes

Affected Components: Receive reply

Nov 9, 00:50:27 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 9, 00:53:23 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 3 minutes

Affected Components: Integrations

Nov 9, 00:50:27 GMT+0
Investigating - Integrations cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 9, 00:53:24 GMT+0
Resolved - Integrations is now operational! This update was created by an automated monitoring service..

Duration: 3 minutes

Affected Components: Block(Dialog) Execution, Webhooks, Message exchange, Webhooks, Saving requests, New chat

Nov 9, 00:50:27 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 9, 00:53:24 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 3 minutes

Affected Components: Signup, Send replies, Chat History, Create tickets, Fetch tickets, Login, KPI data, Fetch chats, Field change, Replies, Ticketing, Deploy requests, Create bots, Receive reply, Knowledge Base, New chat, Rewrite Answer, Generate Answer, Custom Answer, AI Training, Saving requests, Integrations, Test requests, Adding action blocks, Domain Crawling

Nov 9, 00:50:27 GMT+0
Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..

Nov 9, 00:53:24 GMT+0
Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..

Duration: 1 hour

Affected Components: Block(Dialog) Execution, Signup, Send replies, Chat History, Create tickets, Fetch tickets, Login, Mobile app, KPI data, Fetch chats, Automation runs, Field change, Replies, Webhooks, Website, AI Retraining, AI Responses, Ticketing, Deploy requests, Create bots, Receive reply, Knowledge Base, Customer Portal, App, Weekly report, New chat, Website, Rewrite Answer, Generate Answer, Message exchange, SSO Login, Custom Answer, AI Training, Webhooks, Saving requests, New chat, Integrations, Test requests, Domain Retraining, Adding action blocks, PDF Mark down Crawling, Domain Crawling

Oct 29, 02:00:00 GMT+0
Identified - We are planning for a scheduled maintenance during that time. WotNot services will be **temporarily unavailable** during this window..

Oct 29, 02:00:01 GMT+0
Identified - Maintenance is now in progress.

Oct 29, 03:00:00 GMT+0
Completed - Maintenance has completed successfully.

Duration: 4 minutes

Affected Components: Receive reply

Oct 26, 12:20:26 GMT+0
Investigating - Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 26, 12:24:23 GMT+0
Resolved - Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 3 minutes

Affected Components: Send replies, Chat History, Test requests, Signup, Create tickets, Fetch tickets, Login, Fetch chats, Receive reply, New chat, Field change, Replies, Saving requests, Custom Answer, AI Training, Rewrite Answer, Ticketing, Deploy requests, KPI data, Create bots, Integrations, Knowledge Base, Generate Answer, Adding action blocks, Domain Crawling

Oct 23, 00:50:22 GMT+0
Investigating - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 23, 00:53:21 GMT+0
Resolved - Knowledge Base, AI Training, Custom Answer, Domain Crawling, Signup, Integrations, Login, Adding blocks, Saving requests, Test requests, Deploy requests, Create bots, New chat, Fetch chats, Send replies, Receive reply, Generate Answer, Rewrite Answer, Chat History, Fetch data, Ticketing, Create tickets, Field change, Replies, Fetch tickets is now operational! This update was created by an automated monitoring service..

Duration: 3 minutes

Affected Components: Block(Dialog) Execution, Webhooks, Saving requests, Message exchange, Webhooks, New chat

Oct 23, 00:50:22 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Oct 23, 00:53:21 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 2 minutes

Affected Components: Custom Answer, Domain Retraining, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses, AI Training, AI Retraining, Domain Crawling, Rewrite Answer

Sep 16, 14:07:57 GMT+0
Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 16, 14:09:52 GMT+0
Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Send replies, Receive reply, New chat

Sep 4, 03:19:13 GMT+0
Investigating - New chat, Send replies, Receive reply cannot be accessed at the moment. This incident was created by an automated monitoring service..

Sep 4, 03:20:10 GMT+0
Resolved - New chat, Send replies, Receive reply is now operational! This update was created by an automated monitoring service..

Duration: 20 minutes

Affected Components: Customer Portal, Ticketing, Create tickets, Fetch tickets, Custom Answer, Signup, Integrations, Mobile app, Login, SSO Login, App, Deploy requests, Create bots, Fetch chats, Send replies, Receive reply, Chat History, Block(Dialog) Execution, Weekly report, KPI data, New chat, Webhooks, Domain Retraining, New chat, Automation runs, Website, Test requests, Message exchange, Webhooks, Website, Saving requests, PDF Mark down Crawling, Generate Answer, Replies, Field change, Knowledge Base, AI Responses, Adding action blocks, AI Training, AI Retraining, Domain Crawling, Rewrite Answer

Aug 26, 02:30:01 GMT+0
Identified - Maintenance is now in progress.

Aug 26, 02:50:00 GMT+0
Completed - Maintenance has completed successfully.

Aug 26, 02:30:00 GMT+0
Identified - We are performing scheduled maintenance to upgrade the Database version. During this time, the database will be unavailable, and applications depending on it may experience downtime..

Duration: 1 minute

Affected Components: AI Retraining, Custom Answer, Rewrite Answer, Domain Retraining, Domain Crawling, AI Training, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses

Aug 14, 12:06:25 GMT+0
Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..

Aug 14, 12:07:22 GMT+0
Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..

Duration: 2 minutes

Affected Components: Block(Dialog) Execution, New chat, Webhooks, Message exchange, Webhooks, Saving requests

Jul 24, 10:06:40 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 24, 10:08:38 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 5 minutes

Affected Components: Block(Dialog) Execution, New chat, Webhooks, Message exchange, Webhooks, Saving requests

Jul 15, 09:00:50 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 15, 09:05:40 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

Duration: 2 minutes

Affected Components: AI Retraining, Custom Answer, Domain Retraining, Rewrite Answer, Domain Crawling, AI Training, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses

Jul 1, 21:21:55 GMT+0
Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jul 1, 21:23:49 GMT+0
Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: AI Retraining, Custom Answer, Domain Retraining, Rewrite Answer, Domain Crawling, AI Training, PDF Mark down Crawling, Generate Answer, Knowledge Base, AI Responses

Jun 3, 21:18:13 GMT+0
Investigating - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer cannot be accessed at the moment. This incident was created by an automated monitoring service..

Jun 3, 21:19:10 GMT+0
Resolved - Knowledge Base, AI Training, AI Retraining, Q & A, Custom Answer, Domain Crawling, Domain Retraining, PDF Mark down Crawling, Generate Answer, Rewrite Answer is now operational! This update was created by an automated monitoring service..

Duration: 2 minutes

Affected Components: Webhooks, Block(Dialog) Execution, New chat, Message exchange, Webhooks, Saving requests

May 23, 09:46:59 GMT+0
Resolved - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange is now operational! This update was created by an automated monitoring service..

May 23, 09:45:03 GMT+0
Investigating - Webhooks, Webhooks, Saving requests, Block(Dialog) Execution, New chat, Message exchange cannot be accessed at the moment. This incident was created by an automated monitoring service..

Duration: 25 minutes

Affected Components: Customer Portal, Webhooks, Create tickets, Fetch tickets, AI Retraining, Custom Answer, Domain Retraining, Signup, Integrations, Mobile app, Login, SSO Login, App, Deploy requests, Create bots, Fetch chats, Send replies, Ticketing, Receive reply, Rewrite Answer, Chat History, Block(Dialog) Execution, Weekly report, KPI data, New chat, New chat, Automation runs, Website, Test requests, Domain Crawling, Message exchange, AI Training, Webhooks, Website, Saving requests, PDF Mark down Crawling, Generate Answer, Replies, Field change, Knowledge Base, AI Responses, Adding action blocks

May 23, 09:15:33 GMT+0
Identified - .

May 23, 09:40:09 GMT+0
Completed - Maintenance has completed successfully..

Duration: 1 minute

Affected Components: Webhooks

May 15, 16:01:59 GMT+0
Investigating - Webhooks cannot be accessed at the moment. This incident was created by an automated monitoring service..

May 15, 16:02:57 GMT+0
Resolved - Webhooks is now operational! This update was created by an automated monitoring service..

Duration: 1 minute

Affected Components: Customer Portal

May 15, 16:01:46 GMT+0
Investigating - Customer Portal cannot be accessed at the moment. This incident was created by an automated monitoring service..

May 15, 16:02:56 GMT+0
Resolved - Customer Portal is now operational! This update was created by an automated monitoring service..